Service & Support Administrator (SSA)

Troy, OH

Full Time

Riverside

Mid Level

POSITION SUMMARY: This position is for a Service and Support Administrator (SSA) who focuses on facilitating, coordinating and continuously reviewing individualized plans for children and adults with developmental disabilities. These tasks promote the principles of self-determination and person-centered planning. Scheduled on-call responsibilities require the incumbent to be available to deal with urgent situations during non-business hours.

As an employee of the Miami County Board of Developmental Disabilities (Riverside), the job incumbent shall always comply with all Board policies, and shall demonstrate respect for, support the dignity of, and observe the rights of all individuals served by the Board and demonstrate sensitivity to diverse beliefs, cultures, values and family structures.

QUALIFICATIONS: Bachelor’s Degree in Human Services, Education, Social Work, Rehabilitation or closely related field. Two (2) years of experience in developmental disabilities or other related social service position. Possession of or ability to obtain and maintain Service & Support Administration registration and/or certification from the Ohio Department of Developmental Disabilities within the probationary period. Must support the Person-Centered Philosophy. Strong oral and written communication. Competency in Microsoft Office applications. Ability to abide by MCBDD Code of Conduct. Satisfactory criminal background and Abuser Registry checks and satisfactory pre-employment drug test. Must possess valid State of Ohio driver’s license.

DUTIES: Assesses individual needs for services; facilitates the development of individual service plans; participates in planning for budgets for services based on assessed needs and preferred ways of meeting those needs. In collaboration with the designated liaison, assists individuals in making selections of providers. Ensures that services are effectively coordinated and provided by appropriate providers. Establishes and implements an on-going system of continuous review related to the implementation of individualized service plans. Incorporates the results of all reviews and identified trends and patterns into amendments of an individual’s service plan. Reviews any Unusual and Major Unusual Incidents for trends and patterns and takes part in solving problems identified. Provides service coordination and referrals to needed services and community resources. Discuss eligibility and share information about MCBDD. Identify the path to employment and provide Employment Navigation or communicate with the Employment Navigator when appropriate. Coordinates and maintains all facets of the Individualized Service Plan. Completes service and training documentation in a timely manner. Completes all agency referrals in a timely manner. Performs 24-hour crisis intervention services as scheduled. Is always prepared for duty during designated rotations.

These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.

HOURS	Monday – Friday 8:00 am – 4:00 pm and on-call as assigned
FLSA	Non-Exempt from Overtime
COMPENSATION	$25.09 per hour/DOQ
BENEFITS	Dental, Vision, OPERS Retirement, Life Insurance, Vacation, Sick, Personal, Holidays including your Birthday, Flexible Schedule
POSTING DATES	Until Filled

EQUAL OPPORTUNITY EMPLOYER STATEMENT: The Miami County Board of Commissioners, including those agencies under other elected officials, is an equal opportunity employer and does not make employment decisions in a discriminatory manner based on race, color, religion, gender, national origin, age, sexual orientation, gender identity, disabilities that can be reasonably accommodated, or veteran status. The County complies with all applicable federal and state laws, rules, and regulations.

This policy prohibits both discrimination based on any of the above-listed protected characteristics, retaliation against a person who opposes or complains about prohibited conduct, or participates in any way in the complaint, investigation, or reasonable accommodation processes.

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