Eligibility Referral Specialist I

Troy, OH

Full Time

Job & Family Services

Entry Level

CLASSIFICATION PURPOSE

The purpose of the Eligibility Referral Specialist is to interview and maintain communication with public assistance clients who have previously been determined to the eligible for public assistance for the following programs: Supplemental Nutrition Assistance Program (SNAP), Ohio Works First (OWF), Medicaid, Prevention, Retention Contingency Program (PRC), Publicly Funded Childcare, Workforce Innovation and Opportunity Act (WIOA), Learning Earning and Parenting (LEAP), Comprehensive Case Management and Employment Program (CCMEP), and other programs.

JOB DUTIES

Interviews and maintains communication with public assistance clients who have previously been determined to be eligible for public assistance and/or assesses ongoing clients’ employment situation and seeks to resolve any barriers to employment these clients may be experiencing.

Tracks ongoing clients already enrolled in education and/or training programs and assists ongoing clients in job search/retention activities.

Processes public assistance overpayments and under-issuances.

Attends hearings, training, and meetings regarding public assistance issues/cases and/or employment issues.

Contacts other public and private sector agencies to establish potential work experience sites for education and/or training program participants.

Performs miscellaneous tasks associated with the duties of the Eligibility/Referral unit.

These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.

MAJOR WORKER CHARACTERISTICS

Knowledge of Office Practices and Procedures ∙ Federal, State, and Local laws, rules, and regulations governing eligibility ∙ Agency Computer Systems ∙ Office Management

Skills in Typing ∙ Word Processing ∙ Interviewing

Ability in Reasoning ∙ Numerical ∙ Verbal ∙ Clerical ∙ Interpersonal ∙ Physical

MINIMUM CLASS QUALIFICATIONS FOR EMPLOYMENT

Required: High School Diploma/GED or 1-3 years at a JFS agency

Preferred: Associate Degree

EQUAL OPPORTUNITY EMPLOYER STATEMENT: The Miami County Board of Commissioners, including those agencies under other elected officials, is an equal opportunity employer and does not make employment decisions in a discriminatory manner based on race, color, religion, gender, national origin, age, sexual orientation, gender identity, disabilities that can be reasonably accommodated, or veteran status. The County complies with all applicable federal and state laws, rules, and regulations.

This policy prohibits both discrimination based on any of the above-listed protected characteristics, retaliation against a person who opposes or complains about prohibited conduct, or participates in any way in the complaint, investigation, or reasonable accommodation processes.

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