Miami County

Human Resources Assistant/Front Desk Receptionist

Miami County Board of Developmental Disabilities - Troy, OH - Full Time

POSITION SUMMARY: The focus of this role is to provide administrative support to all departments at Miami County Board of Developmental Disabilities (MCBDD) with a focus on the Human Resources department and managing the front reception desk.

As an employee of the Miami County Board of Developmental Disabilities (Riverside), the job incumbent shall always comply with all Board policies, and shall demonstrate respect for, support the dignity of, and observe the rights of all individuals served by the Board and demonstrate sensitivity to diverse beliefs, cultures, values and family structures.

QUALIFICATIONS: High school diploma or GED required; post-secondary coursework in business administration, human resources, or related field preferred. One (1) year of experience in clerical, administrative, or HR support roles. Demonstrated professionalism and high-level customer service skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and ability to manage digital records and systems. Strong written and verbal communication skills. Ability to maintain strict confidentiality and comply with privacy laws and agency policies. Strong organizational skills with attention to detail and accuracy. Ability to handle multiple priorities, take initiative, and work independently or collaboratively in a team setting. Regular and predictable attendance is required. Must abide by Miami County Board of Developmental Disabilities Code of Conduct and adopted values. Ability to pass a BCI/FBI background check, Abuser Registry check, and pre-employment drug screen. Possess and maintain a valid Ohio driver’s license, with fewer than five (5) points, and the ability to drive to agency locations as needed per policy.

DUTIES:
Customer Service and Front Desk Coverage
Serve as the agency’s primary receptionist, greeting and directing visitors, answering multi-line phones and responding to general inquiries with professionalism and confidentiality; Ensure that all who enter the building feel welcomed, respected and supported.

Administrative and Clerical Support
Maintain and organize employee personnel files and records; Assist with processing new hire paperwork, benefits documentation, and employee changes; Track required employee certifications and training records and send out reminders; Maintain confidentiality and security of HR data and sensitive personnel information.

Recruitment and Onboarding
Post job openings across platforms as directed; track postings and close-outs; Schedule candidate interviews, assemble interview packets, and follow up with applicants; Prepare onboarding packets and assist in new hire orientation logistics.

Benefits and Leave Support
Distribute and collect benefit enrollment/change forms and follow up on missing documentation; Process invoices; Assist employees with basic benefits or leave questions; Track and log benefit and leave documentation to support audits and compliance processes.

These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.

HOURS	Monday – Friday 8:00 am – 4:00 pm and additional hours outside this schedule may be required.
FLSA	Non-Exempt from Overtime
COMPENSATION	$15.58 - $22.26 per hour/DOQ
BENEFITS	Medical, Dental, Vision, OPERS Retirement, Life Insurance, Vacation, Sick, Personal, Holidays including your Birthday
POSTING DATES	Until Filled

EQUAL OPPORTUNITY EMPLOYER STATEMENT: The Miami County Board of Commissioners, including those agencies under other elected officials, is an equal opportunity employer and does not make employment decisions in a discriminatory manner based on race, color, religion, gender, national origin, age, sexual orientation, gender identity, disabilities that can be reasonably accommodated, or veteran status. The County complies with all applicable federal and state laws, rules, and regulations.

This policy prohibits both discrimination based on any of the above-listed protected characteristics, retaliation against a person who opposes or complains about prohibited conduct, or participates in any way in the complaint, investigation, or reasonable accommodation processes.

Apply Now

Share Job

Apply: Human Resources Assistant/Front Desk Receptionist

* Required fields

First name*

Last name*

Email address*

Location

Phone number*

Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Cover Letter

Do you have a valid driver’s license?*

What’s your citizenship / employment eligibility?*

What’s your highest level of education completed?*

Are you 18 years of age or older?*

References: Please enter names and contact information:*

Please list the last seven years of employment history beginning with your current, or most recent, employer first. This should include military history. If you require additional space to list seven years of employment history, please ensure that you have uploaded a copy of your resume if you have not already done so.

Current Employer*

May we contact your current employer?*

Current Employer: Address*

Current Employer: Start Date*

Current Employer: Job Title*

Current Employer: Describe your duties, responsibilities, equipment operated, promotions, etc.*

Current Employer: Starting & Current Pay (hourly or salary)*

Current Employer: Why are you leaving?*

Previous Employer

Previous Employer: Address

Previous Employer: Start Date

Previous Employer: End Date

Previous Employer: Job Title

Previous Employer: Describe your duties, responsibilities, equipment operated, promotions, etc.

Previous Employer: Ending Pay (hourly or salary)

Previous Employer: Why did you leave?

Previous Employer

Previous Employer: Address

Previous Employer: Start Date

Previous Employer: End Date

Previous Employer: Job Title

Previous Employer: Describe your duties, responsibilities, equipment operated, promotions, etc.

Previous Employer: Ending Pay (hourly or salary)

Previous Employer: Why did you leave?

Please use the following space to provide any further information on training, education, skills, abilities, volunteer work, etc., that you possess or have experienced that may be helpful in the evaluation of your application.

Do you have any commitments (i.e., second job, school, etc.) that might interfere with, or adversely affect, your employment should we select you for a position?*

Do you have any relatives currently employed by Miami County?*

If you answered yes to the above question, please provide the employee's name and relationship to you.

Please read each of the following paragraphs carefully. Indicate your understanding of, and consent to, the contents and conditions for each paragraph by selecting YES. If you have any questions regarding these paragraphs, contact the employer before completing them.

I understand and accept that, if I am selected for employment, my employment may be conditioned upon my passing a medical examination that the employer deems necessary to determine whether I can physically perform the essential functions of the position, with reasonable accommodation when necessary. I understand and accept that this may include drug, alcohol, or substance abuse testing.*

If employed, I understand and accept that, depending on the department in which I am applying for employment, I may be required to work evening shifts or night shifts, including weekends and be on call and work mandatory overtime hours. I certify that I am able to meet the attendance requirements of the department.*

I understand and accept that if any information required is found to be falsified or intentionally excluded from my application or during the interview and selection process, my application may be disqualified from further consideration. I further understand and accept that if I am employed, by the employer, I may be subject to disciplinary action, including termination, if any information supplied in this application or during the interview and selection process has been falsified or intentionally excluded.*

I understand and accept that the employer requires a high degree of integrity and confidentiality of its employees. I understand and accept that the various law enforcement and informational agencies that exchange information and data with the employer require that the employer’s employees do not have a past record of unlawful activities. Therefore, I understand and accept that, depending on the department in which I am applying for employment, it may be necessary for the employer to investigate my background for any criminal or unlawful activity.*

I hereby authorize the employers, schools, and personal references names in this application to provide information regarding me to the employer. I further authorize the release of personnel, academic, and other records to the employer.*

If I am hired, I understand that this application will become part of my official employment record.*

I understand and accept that if I am hired it will be my responsibility to read and understand all written policies, directives, and SOPs; and that I will be disciplined for violating them.*

I understand that discrimination and harassment are prohibited by law, and I understand and accept that I will be fired if I engage in prohibited discrimination or harassing behavior.*

I understand that, if my job is considered safety-sensitive or requires a CDL, I may be sent for a drug or alcohol test at any time.*

I understand that all information that comes into my possession is to be regarded as confidential, and that I may not copy any record for my own use without written permission.*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*